Health Insurance : Online or Agent

🚨Are online platforms good enough to buy health insurance?

Consulted a online platform (backed by a leading broker) for buying health insurance as I was having some free time yesterday morning.

On the call I asked them:-

Have my father who is 65 years of age with Diabeties and Hypertension, Which policy will you offer?

They told me they would suggest: HDFC Ergo Optima Secure or Star Health Senior

The person whom I talked to, did not understand my questions in depth as there wasn't any personal connect. He told me Star is one of the best insurers

When I asked them about the Co-pay / Claims ratio etc. for Star Health and a lot of complaints on social media about the insurer? Agent tried to cook up some unwarranted explanations.

So he suggested to buy HDFC Ergo Optima Secure.

But when I told him the policy doesn't offer day 1 cover for diabetes and hypertension. So, he said then buy Star Health Senior.

When I asked him about the policy from Care, Manipal Cigna, ICICI, Niva or Aditya Birla, the person did not have in-depth knowledge most any of their policies, In fact I educated him on various other policies.

Health insurance is superbly complex and very few understand the nitty-gritty properly.

You must have an agent who supports you and understands the terms and conditions in depth and provides you the product basis your needs and his/her needs.

Big platforms spend huge money on advertising and social media marketing, but very few of them are unbiased and provide very good advice. They sell what they have been basis their Sales Targets.

*Be very careful while buying policy online and understand the product well to avoid any regret in future. They wouldn't stand with you in case of any claim. * In case you still have any doubts, please feel free to reachout to us.

Regards, GYC by Dinesh Aneja